At Golden Fluid Art LLC, we value mutual respect, clear communication, and creating safe, reliable spaces for creativity and growth. This policy ensures we honor both your time and ours, while maintaining flexibility for real life.

Coaching Sessions

📅 Rescheduling & Cancellation

• You may reschedule your coaching session with at least 24 hours’ notice via email.

• Cancellations made with less than 24 hours’ notice will be handled on a case-by-case basis.

• After three late cancellations (under 24 hours), any future late cancellations will forfeit the session at full cost.

🚫 No-Shows

• If you miss a session without prior notice and do not email within 24 hours, the session will be forfeited.

• The Zoom room will be held open for 30 minutes past your scheduled start time.

• If there was an emergency or illness that prevented you from attending or communicating, please email me as soon as possible — exceptions will be considered.

💳 Refunds & Packages

• You may request a full refund (with at least 24 hours’ notice) before the first session, following a brief exit interview.

• After the first session, packages are non-refundable, except in exceptional cases.

• If a partial refund is granted, it will be prorated based on sessions used, minus an administrative fee of $40.

• coaching packages must be used within 6 months of purchase unless otherwise arranged.

In-Person Fluid Art Classes

📅 Rescheduling & Cancellation

• You may cancel or request to reschedule your class with at least 24 hours’ notice via email.

• No-shows or cancellations within 24 hours will forfeit the class.

• Under exceptional circumstances (e.g., illness or emergency), a one-time reschedule may be offered at my discretion.

⚠️ Class Minimums & Rescheduling by Instructor

• If a class does not reach the minimum number of attendees, the class may need to be reschedule.

• You’ll be notified in advance, and your spot will be held or transferred to a future class that works for you.

🧘‍♀️ Safety, Sobriety & Respect

• Attendees are expected to arrive sober and ready to engage safely and respectfully.

• To ensure a safe, welcoming environment for all, any participant who appears intoxicated or behaves in an unsafe, disruptive, or disrespectful manner will be asked to leave without refund.

• This includes behavior that poses a risk to self, others, or the creative process.

How to Cancel or Reschedule

Please email [email protected] to request any changes to your session or class.

Emergencies & Life Happens

I get it — things come up. If something urgent arises, please reach out and we will do our best to work with you in a mutually respectful manner.